CiaraLink
Care admin for Australian disability providers. Rostering, shift notes, participant records, compliance. Six role dashboards, iOS and Android.
What we build
Six things. All of them shipped before, not pitched.
Most studios stop at the website. We keep going, because the website is rarely the thing costing you money. The missed call is. The quote nobody chased is. The form somebody retypes into three systems is.
01
Websites
Fast, written like a person wrote it, built to be found. No page builder sludge, no 4 second load.
from $3,400
02
Platforms
Real software. Logins, roles, a database, dashboards, payments. The thing a spreadsheet stopped being able to do.
from $28,000
03
AI on your site
A chat agent trained on your business, your prices, your bookings. It captures the lead and texts you. Not a FAQ widget.
from $2,600 + $290/mo
04
AI receptionist
Answers the phone when you are under a sink or in a consult. Qualifies, books, sends you the notes. Works at 9pm.
from $3,900 + $590/mo
05
Automations
The admin you do twice a day because two systems will not talk. Wired up once, then it just runs.
from $900 + $190/mo
06
Your own system
When off-the-shelf will not bend to how you actually work. Internal software built around your process, not the other way round.
from $42,000
How it works
Four steps. You know the price before anything is built.
Step 01
Brief
Twenty minutes on a call. What it has to do, who it is for, what happens today when it goes wrong.
Step 02
Plan and fixed price
A written scope with one number and one date on it. If we get the estimate wrong, that is our problem, not a variation.
Step 03
Build in the open
A live link from week one. You watch it get built instead of waiting six weeks for a reveal you then have to argue with.
Step 04
Stay on
Launch is the middle, not the end. We keep building on a monthly plan, and you can stop any time after the first term.
The work
Three platforms, built and running.
Not mockups. Not concepts. These are live products with real databases, real logins and real people in them, built end to end by the person you would be hiring.
Live
CiaraLink
Care administration for Australian disability providers. Rostering, shift notes, participant records, compliance and incident management, across six role dashboards from provider admin down to guardian. Data sits in Sydney behind row level security. There is an AI agent inside the product that drives the interface for staff.
- Supabase
- Postgres + RLS
- Vercel
- Stripe
- Capacitor iOS + Android
Live
Mirey
A premium AI assistant for the life admin nobody has time for. It remembers what matters, prepares the next thing, and then asks. The approval gate is the whole product: it never books, sends or pays anything on its own, and every consent is recorded. One plan, A$199 a month.
- Next.js 16
- React 19
- Supabase Sydney
- Stripe
- Twilio
- QStash
In build
The Study Brief
An Australian study platform built on a single idea: you need to practise, not revise. Students take real questions in subject workshops and get tutor-style feedback back, across high school, VCE and HSC, TAFE, university and professional. Marketing site and real accounts are live, the product is still being built.
- Next.js 16
- Supabase Sydney
- Tailwind v4
- Vercel
Automations
The money is not in the website. It is in what the website never did.
Every one of these is a specific job that costs you money every week right now. We checked eight Australian agencies. Six of these ten, not one of them sells at all. Prices are setup plus monthly, ex GST.
After-hours phone cover
RareAn AI receptionist answers every call you miss between 5pm and 8am, takes the job details, and texts you the summary before you wake up.
Who buys it: Plumbers, sparkies, HVAC, locksmiths, tow operators. Anyone with a 24 hour promise on the van.
Six missed jobs a month at $400 each is $28,800 a year walking to the next name on Google.
$3,900 setup, then $590/mo
Missed call text back
Nobody else sells thisAny call you do not pick up gets an SMS within 30 seconds asking what they need, and their reply lands in your inbox as a lead.
Who buys it: Any small business with a mobile number on the truck. Mechanics, cleaners, gardeners, brokers.
A caller who gets voicemail rings the next business inside a minute. Nobody leaves messages any more.
$900 setup, then $190/mo
Quote chaser
Nobody else sells thisEvery quote you send gets chased three times over 14 days by text and email, and stops the second they reply or accept.
Who buys it: Builders, glaziers, landscapers, roofers, cabinet makers. Anyone quoting $3,000 plus.
Twenty open quotes a fortnight is half a day of phone time nobody has, so nobody does it.
$2,400 setup, then $290/mo
Rebooking and no-show recovery
Nobody else sells thisChases the appointment nobody rebooked, fills the gap when someone cancels, and reminds them the day before so the chair is not empty.
Who buys it: Dental, physio, chiro, podiatry, salons, and mechanics running log book reminders.
An empty chair is $180 to $300 gone and it never comes back. Three recovered slots a week covers it.
$2,900 setup, then $340/mo
Intake once
RareOne form fills every system. Client details go into the CRM, the practice software, a named folder and the welcome email, typed once.
Who buys it: NDIS providers, allied health, small law firms, accountants, support coordinators.
Fifteen minutes of retyping per client across three systems, plus the transposed phone number nobody catches.
$4,800 setup, then $390/mo
Site agent that books
RareA chat agent trained on your actual prices, services and service area that takes the job and puts it in your calendar instead of collecting an email address.
Who buys it: Service businesses with a real booking calendar. Clinics, trades, tutors, studios.
A contact form is a lead that arrives three hours late and half dead.
$2,600 setup, then $290/mo
Meeting to file note
Nobody else sells thisRecord the meeting or the site visit, get a structured file note and an action list in your system before you have driven back to the office.
Who buys it: Law firms, accountants, support coordinators, building surveyors, property managers.
For a support coordinator that is 4 to 6 unbillable hours a week written at 9pm from memory.
$3,400 setup, then $440/mo
Enquiry triage for real estate
Nobody else sells thisEvery portal enquiry gets answered in 60 seconds, qualified, and booked into the next inspection without an agent touching it.
Who buys it: Independent real estate offices and property management teams in Melbourne.
You pay the portal for the lead, then lose it to response time while the buyer books three other inspections.
$4,200 setup, then $490/mo
Compliance chase
Nobody else sells thisTracks every worker screening, first aid, police check and insurance expiry, chases the worker at 30, 14 and 7 days, and escalates when they ignore it.
Who buys it: NDIS providers, aged care, labour hire. Anyone rostering workers with mandatory checks.
One expired screening rostered on a shift is an audit finding. The spreadsheet is always three weeks stale.
$3,600 setup, then $390/mo
Review engine
RareSends a review request by SMS the moment a job is marked complete, and routes anything unhappy to your phone privately first.
Who buys it: Trades, clinics, cafes, gyms, mechanics. Anyone whose next customer reads Google first.
Going from 11 reviews to 60 changes which business gets rung first in the map pack, with no ad spend.
$1,400 setup, then $190/mo
AI model and telephony usage is billed at cost with the provider invoice attached, so there is no markup and no surprise. Most of these sit between $20 and $90 a month in usage. Any of them can be bundled into a monthly plan instead of paid up front.
Pricing
Websites from $3,400. An AI receptionist from $3,900.
The short answer
A 5 page site is $3,400 and goes live in 10 business days. A 12 page business site is $7,400. A platform with logins and a database starts at $28,000. An AI receptionist that answers after hours is $3,900 to set up and $590 a month. Ongoing care runs $249 to $1,650 a month. All Australian dollars, excluding GST.
We checked eight Australian agencies before setting these. Six of them will not publish a price for their own work. If a studio will not put a number on its own website, the number is whatever they think you can pay.
Launch
$3,400
one-off
- 5 pages, custom layout, no bought theme
- Copy written for you, not a form you fill in
- Site chat agent included, first year
- Google Business Profile set up and linked
- Enquiries go to email and SMS, so none sit unread
- Live in 10 business days
Business
$7,400
one-off · 4 to 6 weeks
- Up to 12 pages, edit them yourself
- Copy and photo direction included
- Booking or quote flow wired to what you run
- Local search, schema, Search Console
- One automation included, your pick
Flagship
$16,500 +
one-off · 6 to 10 weeks
- Full custom design, no template lineage
- Brand system, type, colour, components
- Motion and interaction design
- Every page written by us
- Two AI features included
Platform
$28,000 +
one-off · 8 to 12 weeks
- Logins, roles and permissions
- A database you own, handed over
- Dashboards, reporting, payments
- Two integrations to systems you pay for
- Staging and a real deploy pipeline
- iOS and Android if you need it
Custom system
$42,000 +
one-off · from 12 weeks
- Discovery at $3,500, credited if you proceed
- Internal software shaped to your process
- AI agents inside the product
- Source code and infrastructure in your name
- 90 days of included fixes after go live
50% on kick-off, 50% on delivery, Net 14. Code and infrastructure transfer to you on final payment. Excluded and billed at cost with the invoice attached: domain, hosting, AI model and telephony usage, stock photography, and any copy rewritten after sign-off. All prices AUD, excluding GST.
After-hours phone cover
$3,900
setup, then $590/mo
- Answers every call you miss, 5pm to 8am
- Takes the job details and books the slot
- Texts you the summary before you wake up
- Puts genuine emergencies straight through
Site agent that books
$2,600
setup, then $290/mo
- Trained on your prices, services and service area
- Puts the job in your calendar, not a contact form
- Hands over to you the moment someone asks
Missed call text back
$900
setup, then $190/mo
- Any missed call gets an SMS in 30 seconds
- Their reply lands in your inbox as a lead
- Nobody leaves voicemails any more
What you are actually comparing it to
A front desk hire in Melbourne is $65,000 to $80,000 plus super, which is over $5,500 a month, and they go home at five. The receptionist above is $590 a month and answers at 2am on a Sunday. That is the whole argument.
All prices AUD, excluding GST.
Care
$249/mo
the site stays healthy
- Hosting, domain, certificates
- Backups and restores
- Updates and security patching
- 60 minutes of changes a month
- Uptime watched, not assumed
Growth
$690/mo
the site keeps improving
- Everything in Care
- Site, chat agent and one live automation
- New pages and content
- Search work, ongoing
- A monthly report you can read
Partner
$1,650/mo
effectively in-house
- Everything above, plus the phone answered
- Priority on everything
- AI agents run and tuned
- Roadmap and quarterly planning
- Direct line, not a ticket queue
All prices AUD, excluding GST.
Performance
$390/mo
plus $45 per booked job · setup $1,900
- Half the usual setup, because we share the upside
- $45 for every job the agent books and you accept
- Never more than $1,490 in a month, however good it gets
- You see every call and every booking in a log you own
- 3 month minimum, then month to month
Embedded partner
$1,650/mo
effectively in-house
- Twelve hours a month across anything
- Every AI agent run, tuned and watched
- Roadmap and quarterly planning with you
- Direct line, not a ticket queue
- Leave on 30 days, everything handed over
Build now, pay monthly
$349/mo
12 month minimum · nothing up front
- The site is built before you pay a deposit
- Hosting, support and changes included
- Buy the code outright after month 12 for $1,200
- Month to month after the first year
Why we can price on outcomes when a web shop cannot
Nobody can honestly charge you per result for a website, because nobody can prove which sale it caused. The phone is different. The agent that answers your calls records every one it picked up and every job it put in your calendar, so the meter is a log you can read, not a number we assert. A lead-generation shop charges $80 to $150 for a lead that may never answer. This is $45 for a booked job, on work you were otherwise going to lose.
What we will not do: take equity, or work for a share of revenue with no floor. Both sound like partnership and both mean you are paying us in optimism while we quietly stop being able to afford to answer the phone. A floor keeps us honest and keeps you served. Model and telephony usage is billed at cost with the provider invoice attached. All prices AUD, excluding GST.
What you are really choosing between
Price is the easy question. The one that costs people is who holds the keys when it goes wrong.
| Option | Typical cost | Who owns it | What you are carrying |
|---|---|---|---|
| Template shop | $1,000 to $2,800 | You, sort of | It looks like six other businesses in your suburb and it cannot grow. |
| Website on a yearly plan | $399 a year | The vendor | Leaving means losing the site. That is not a price, it is a lease. |
| Offshore freelancer | $500 to $3,000 | You, if you get the files | Timezone, no contract you can enforce, and nobody to call in eighteen months. |
| Local freelancer | $3,000 to $10,000 | You | One person with no cover. If they get a full-time job, you are done. |
| Full agency | $15,000 to $40,000 | You | Account managers between you and whoever writes the code, and a variation for every change. |
| Synora Tech | $3,400 to $42,000 | You, in writing | One person builds it and stays on. Code and infrastructure in your name on final payment. |
No big cheque
A real site, on a plan.
Some businesses need a proper website and are not going to sign a $6,500 invoice this month. Fair enough. Pay monthly instead, and we build it up front anyway. Hosting, support and changes are in the price. Twelve month minimum, then month to month. After month 12 you can buy the code for $1,200 and take it anywhere, which is the part nobody else in this market will put in writing.
Start a briefWebsite on a plan
$349/mo
12 month minimum · ex GST
- Built up front, no deposit
- Hosting and domain included
- Changes included every month
- Buy the code outright after month 12 for $1,200
- Cancel any time after month 12
Who you are hiring
One person, and he does the actual work.
I am Bulent. I build websites, platforms and AI systems out of Melbourne, and I am the one who writes the code. There is no account manager, no offshore team, no junior learning on your budget.
Most of what agencies sell as AI is a chat bubble that reads your FAQ page. I have shipped the other kind: a care platform that Australian disability providers run their rostering and compliance on, a subscription AI assistant with a hard approval gate, and voice agents that answer a real phone number and book a real job. That is the reason I can quote this work honestly. I have already had to make it survive contact with actual users.
The part most people care about: I stay. Launch is the middle of the job. Sites rot, prices change, a new service gets added, an integration breaks at 6pm on a Friday. We work together until you decide you would rather not.
3
Platforms built
Melbourne
Based and billed in AUD
Sydney
Where client data sits
ABN
30 779 077 297
Before you ask
The six questions that usually stall this.
How long does it actually take?
Launch sites go live in 14 days. Business sites take 4 to 6 weeks. Platforms take 8 to 12. The date goes in the scope with the price, and if we slip, we tell you the week it happens rather than the week before launch.
Who owns it at the end?
You do. Domain, hosting account, code, content, all in your name. On the $299 monthly plan the site becomes yours outright after 24 months. We do not hold anything hostage to keep you on a retainer, because a retainer you cannot leave is not a service, it is a hostage situation.
What if I want to leave?
Monthly plans run month to month after the first term. Give 30 days and we hand over everything, documented, in a state another developer can pick up. No exit fee, no lock-in clause.
Do I have to take a monthly plan?
No. Buy the build and walk. Most people take Care anyway because someone has to patch the thing, renew the certificate and keep the backups, and if that person is you, it will not happen.
Can you take over a site somebody else built?
Usually yes. WordPress, Shopify, Squarespace, Webflow, a custom build somebody abandoned. We audit it first and tell you honestly whether it is worth fixing or whether you are paying to keep something alive that should be replaced.
What does AI actually do for my business?
Concretely: it answers the calls you miss, it replies to the enquiries that come in at 10pm, it chases the quote you forgot about, and it stops you retyping the same job details into three systems. If none of those are costing you money, you do not need it and we will say so.
Start a brief
Tell us what it has to do.
Thirty minutes on a call and you get three named leaks with a dollar figure on each, sent as a one-pager, yours to keep whether you hire us or not. If it turns into work, you get a written scope with one price and one date on it. No discovery invoice, no 40 page proposal, no follow-up sequence.
For accountants, coaches and consultants
Your clients keep asking. Send them here.
If you already advise Australian small businesses, they are asking you about AI and websites and you are having to say it is not your area. It is ours. Send them over, we build it, you get paid for the introduction and your client stops asking you.
What you get
15% of year one
On everything the client pays, build and monthly, paid to you each month as it is collected. Or a flat $500 on a signed build if you would rather keep it simple.
What it costs you
Nothing
No exclusivity, no minimums, no reseller agreement to sign, no portal to log into. Send an email with a name in it.
What we do
Stay out of your lane
We build and support the software. We do not sell them your services, we do not touch your fee, and we tell you before we quote anything.
If it goes wrong
It is on us
You referred them, you did not warrant us. If we miss a date we say so to your client directly, so it never becomes your problem.
Referral fees are paid on collected revenue, not invoiced revenue, and stop if the client stops paying. That is the honest version. Anyone promising you a fee on signature is paying you out of money they have not been given yet.